PrimeFix Trade manages appliance diagnosis, repair, replacement, installation and reporting for property professionals, care providers, retailers and businesses.
Choose your sector to see how PrimeFix Trade handles instructions, access, approvals, reporting, repairs and replacements for teams like yours.
Tenant coordination, approval controls and clear completion records across managed portfolios.
Explore property support →One responsive contact for individual properties, portfolios and professionally managed rental homes.
Explore landlord support →Practical appliance support for care homes, supported accommodation and vulnerable residents.
Explore care support →Consistent repair and replacement workflows for housing teams and community organisations.
Explore housing support →A dependable local repair and installation partner when your customer needs on-site support.
Explore trade partnerships →Fast support for holiday lets, serviced accommodation, hotels and staff facilities.
Explore accommodation support →Repair, replacement and installation capability for tenders, frameworks and contracted work.
Explore contract capability →PrimeFix Trade can coordinate individual or bulk appliance requirements for developments, managed portfolios and accommodation providers—keeping product selection, delivery arrangements and communication straightforward.
Procurement and contract capability →From access and delivery timing to tenant contact and job records, the workflow is shaped around how your organisation operates—not forced into a domestic call-out process.
Support for property teams →
When repair is no longer the right commercial decision, PrimeFix Trade can support appliance selection, supply and installation for freestanding and integrated domestic electrical appliances.
Retail and trade partnerships →
PrimeFix can manage the appliance job from the moment your team sends the instruction through to repair, replacement or completion.
Provide the work order, property, tenant, appliance and reported-fault information.
PrimeFix arranges attendance directly using the contact information supplied.
The appliance is inspected and the fault information is recorded.
Your team receives the practical information needed to approve the next step.
Repair, replacement or installation is completed with clear service information.
A complete work order lets PrimeFix contact the tenant, identify the appliance and keep the job moving without repeatedly returning to your property team for missing details.
A complete domestic-appliance service for individual rental properties and larger managed portfolios.
Washing machines, dishwashers, tumble dryers, washer dryers, electric ovens, cookers, fridges and freezers.
We can contact the tenant after instruction, arrange the appointment and reduce avoidable back-and-forth for your property team.
Useful fault, appliance and outcome information is kept together to support approvals and property records.
Where repair is uneconomical, PrimeFix can present a practical replacement route rather than leaving the job unresolved.
New appliances can be supplied individually or in volume at competitive trade rates for portfolio requirements.
Replacement appliances can be coordinated and installed as part of the same managed-property service.
Each managed-property job can hold the operational details your team needs: who instructed it, when the tenant was contacted, the booked appointment, engineer findings, costs, outcome and the linked service report.
An oven reported as tripping the electrics was diagnosed and repaired on the first visit for a total job value of £55.
PrimeFix can move the job forward with suitable new-appliance options instead of returning it to your team unresolved.
Discuss Appliance Supply →Tell PrimeFix how decisions should be handled with each instruction. This keeps repairs, quotes and replacement recommendations aligned with your instructions.
Use PrimeFix for a single rental-property appliance job or speak to us about supporting a wider managed portfolio across Kent.
Share your main contacts, approval process, invoicing requirements and operating area.
Email the work order and tenant details, or call the PrimeFix office to discuss it.
Use the completed job and service information to shape an ongoing working arrangement.
Yes. Provide the correct tenant contact and property details with the instruction and PrimeFix can coordinate the appointment directly.
Domestic washing machines, dishwashers, tumble dryers, washer dryers, electric ovens and cookers, fridges and freezers. Gas appliance work is excluded.
PrimeFix can provide practical repair-versus-replacement information and help source and install a suitable new appliance.
Yes. PrimeFix can provide new appliances individually or in bulk at competitive trade rates, subject to availability and the requirements of the property portfolio.
PrimeFix serves its Kent operating area, including Ashford, Canterbury, Faversham, Sittingbourne, Medway, Whitstable, Herne Bay, Folkestone, Thanet, Tenterden and Maidstone.
Email office@primefixrepairs.com with your work order, organisation, property, tenant, appliance and fault details, or call 01233 222535 to discuss your requirements.
Yes. Include the reference and any invoice instructions when sending the job so they can be kept with the PrimeFix job record and service information.
Yes. State any repair-authorisation limit and the person who should approve costs above it. PrimeFix can then record the correct next action rather than making an unauthorised decision.
Yes. The managed-property service is available for individual rental properties as well as letting agencies, property managers and larger portfolios.
Discuss managed-property appliance support for an individual instruction or an ongoing portfolio requirement.
One instruction. Clear updates. No chasing from day one.
Tell us who you are and what you manage. PrimeFix will contact you to discuss the right support for your properties or portfolio.
We’ll contact you using the details you provided.
