Appliance support for landlords and rental portfolios

One practical appliance route across your rental properties.

PrimeFix Trade supports individual landlords and build-to-rent operators across Kent with resident coordination, diagnosis, repairs, replacement supply, installation and recorded job outcomes.

Occupied homes and void periods

Keep appliance jobs moving without managing every appointment yourself.

For occupied properties, you can provide the resident or nominated contact details and PrimeFix can coordinate access for the appliance visit. For void properties, the job can be arranged around keys, contractors or your own access process.

After diagnosis, the next step can stay straightforward: repair where sensible, or move into replacement supply and installation where the appliance is no longer economical to keep repairing.

Appliances prepared for installation in a residential property
How the workflow works

From instruction to completion.

01 / INSTRUCT

Send the property and appliance details

Include the address, resident or access contact, appliance, fault and any useful reference.

02 / COORDINATE

PrimeFix arranges the attendance

We coordinate the visit with the appropriate property contact using the details supplied.

03 / DECIDE

Repair or replacement route

Following diagnosis, the practical next step is made clear before additional work proceeds.

04 / COMPLETE

Repair, replace and record the outcome

The job moves through to completion with a clear record of what was done.

Useful connected services

More than a standalone repair visit.

Integrated appliance installation

Specialist installation support for integrated washing machines, dishwashers, washer dryers and fridge freezers.

Integrated installation →

Replacement installation

A practical route from failed appliance to suitable replacement and installation at the property.

Replacement installation →

Removal & recycling

Old-appliance removal and responsible recycling can be included where arranged as part of the replacement job.

Removal & recycling →
Landlord FAQs

Common questions before instructing PrimeFix.

Can you contact the resident directly?

Yes. Where you provide the appropriate contact details and instruction, we can coordinate the appliance appointment directly with the resident or nominated property contact.

What happens if repair is not economical?

We can explain the repair-versus-replace position and provide a route to replacement supply and installation where required.

Do you install integrated appliances?

Yes. PrimeFix provides installation support for integrated appliances as well as freestanding domestic appliances, subject to suitable existing connections and installation conditions.

Can you take the old appliance away?

Removal and recycling can be arranged as part of an agreed replacement installation where applicable.

Need a dependable appliance route for your properties?

Tell PrimeFix Trade how you manage instructions and access, and we can discuss the right workflow.

Work with PrimeFix Trade →